Getting help

Find the response details that identify an integration problem and send the information needed to investigate it.

Start with Troubleshooting. It covers the common cases where an image renders without a highlight, a request is blocked by an origin rule, or the wrong half of a key reaches an API.

If the problem remains, email contact@gymassets.dev with:

• the request path with the credential removed
• the response status and error value
• relevant x- response headers
• whether the request came from a browser, server, spreadsheet, or presentation tool

Never send a secret key. A publishable key can also be replaced with pk_… unless the issue concerns that key’s configuration.

Operational availability is best checked by making the smallest real request your integration depends on. A successful marketing page request does not prove the image or data API is healthy.